Thoughts on marketing, social media, and web strategy

Mike Templeton is an experienced marketer with a history in building community on the web.

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Healthcare, Hospitals and Associations, Oh My!

Iowa Hospital AssociationAt the beginning of March I started a new job, leaving my role as Online Marketing Strategist at TMG and taking on my new position as the Director of Social Media and Web Strategies with the Iowa Hospital Association.

The Iowa Hospital Association is a voluntary membership organization representing hospital and health system interests to business, government and consumer audiences.

From Marketing to Government Relations

My position lives in the government relations department (another idea about where social media can live in an organization?), but was created  in order to facilitate participation in social media by our organization as a whole. The gov relations designation is simply because that’s where all of our other outbound communications are housed. I’ll be working closely with both our Director of Communications and Director of Grassroots Advocacy.

Making the Rules As We Go

Like any other position, I’ve got a job description outlining specific details and guidelines as to what my role entails, but a large portion of it will be determined ongoing as I learn more about our industry and the opportunities that exist for us as an organization.

The most exciting part of my job is that each day I get to prove how and why social media is an important part of business, not just for consumer-oriented companies, but for any business in existence. I’m also learning a lot about how other associations are using social media to benefit their members; check out the Association Social Media wiki for great examples.

Learning About Healthcare

In my two previous positions I operated first in construction and then in credit unions. Hospitals and healthcare are an entirely different world, but it’s a challenge I’m willing to take.

#hcsm trendingAlso, if you’ve been reading my tweets on Sunday night, you’ve probably noticed a flurry of them tagged with #hcsm between 8-9pm. Those tweets are all related to the “social media in healthcare” Twitter chats that take place every Sunday. Discussions are led by a moderator who asks questions of the group, then everyone jumps in with their responses. Each week our group continues to grow and tonight we were even a trending topic on Twitter (amidst both the Country Music Awards and Wrestlemania).

Taking the Next Step

It’s hard to believe this is my third full-time job since graduating from Iowa State just two years ago, but I’m very excited about where I’m at and the opportunities that have been presented to me. I’m looking forward to growing my experience, honing my skills and meeting new people. Keep an eye out for big things to come. :)

One Response to “Healthcare, Hospitals and Associations, Oh My!”

  1. [...] UPDATE: For some perspective, here’s my post from when I started the job at the Iowa Hospital Association. [...]

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